Ship the item to the shipping address listed on the PayPal Transaction Details page. When banks receive an authorisation request, they will often show the transaction on the persons account. Can I buy or sell on Swappa if I'm located outside of the US? While Swappa has only one payment method, Gazelle has three payment methods, PayPal, direct bank transfer, and check. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. What criteria does a product have to meet to be listed on Swappa? What criteria does a product have to meet to be listed on Swappa? Either using a package forwarding company and did not tell me or sending to a friend's house or some such thing. From that point forward, I consider (personal opinion of course), all international buyers with a freight forwarding address are scammers. How and when do I get paid through the Swappa Trade-In Program? What are the requirements for product condition categories on Swappa? I have successfully defeated assholes that try that shit. But at my account it shows up as unclaimed. Date of experience: February 26, 2023 PB Paul Bloedorn You can contact customer support by filling out the ticketing form and submitting it. Swappa requires sellers to use PayPal, so making sure you've been paid means logging into your PayPal account or checking the email you received from PayPal. Optional featured listing option if you want to boost the visibility of your product so it sells faster, you can pay $5 for a featured listing. Seems like the site is not only swamped with resellers trying to sell their wares but also overseas people trying to pick up cheap phones (to them). In most cases, this simply means that you need to wait for this to happen. Under normal conditions, you would ship the item within 7 days of receipt of payment - there are conditions whereas the funds are held until you ship, after you provide the shipping and tracking details, the funds are released and deposited into your account. Leave the Archive. This all seems like a scam to me. What criteria does a product have to meet to be listed on Swappa. Another one of my annoyances with Swappa is the quantity of people who will significantly lowball you. Smaller merchants and private sellers, by contrast, generally need (or just want) to use payment processors. As for pricing, eBay pricing varies depending on the listing, while Swappa pricing is free. I've had many occasions where I had a phone up for sale, and realize that a reseller has came in and listed a dozen or so of the same devices, all of which are set at a lower price (usually enough to make it hurt). How can I communicate with other Swappa users? Anyway, this is in addition to blocking international buyers, which is as easy as opting out of the global shipping program. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. Cutting out the middleman means you join a community market with the best prices and highest value. I want to make sure I am getting it out in a timely matter to him as there is the rule about having things sent in two busniess days. What to do now Microsoft doesn't recommend you pay the fee. Please read the full Terms of use and Privacy Policy. Ditch your cellular contract today! Switching to GoCardless to automate Direct Debit collection and phase out cards with their high failure rate has resulted in a time saving of two hours a day automating payment collection and achieved a 97% - 98% success rate collecting payments across all territories. .css-kly6de{-webkit-flex-basis:100%;-ms-flex-preferred-size:100%;flex-basis:100%;display:block;padding-right:0px;padding-bottom:16px;}.css-kly6de+.css-kly6de{display:none;}@media (min-width: 768px){.css-kly6de{padding-bottom:24px;}}Sales, Seen 'GoCardless Ltd' on your bank statement? How do I ship my phone to a Trade-in Partner? Swappa has a detailed online knowledge base, including frequently asked question pages, forums, blogs, etc. The phone was flawless. As we mentioned above, it's the only way you can be paid on Swappa. That's why I withdraw the money from PayPal as soon as it's released. Swappa Payments As a seller, you'll be paid via PayPal. Press question mark to learn the rest of the keyboard shortcuts, Tello (T-Mobile)/Boost Infinite (AT&T)/SafeLink (Verizon). To keep the marketplace safe, Swappa doesnt allow broken items. Can I share my ESN / Serial Number publicly? I have sold mostly on r/hardwareswap. Those made to confirmed email addresses, for example, may transfer. [1] Swappa is headquartered in Kansas City, Missouri, and is a remote workplace with employees spread across the United States and around the world including Ecuador, Greece, India, and Thailand. PARIS), is authorised by the ACPR (French Prudential Supervision and Resolution Authority), Bank Code (CIB) 17118, for the provision of payment services. If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. Cash App payments are usually available instantly. What are these $10 to $15 extra fees you incur on Ebay? Unlike Craigslist, Swappa protects you from scams and ensures safe payments via PayPal before you even ship your item. All have in-depth knowledge and experience in various aspects of payment scheme technology and the operating rules applicable to each. Not all PayPal payments can be canceled. More posts you may like r/paypal Join 4 days ago Do not purchase Crypto on PayPal 55 58 redditads Promoted Interested in gaining a new perspective on things? I would consider cancelling the transaction and refunding the money - you have a non-verified account, you have one name and address on the transaction and differnt name and address on the shipping - there's nothing in common which can be a sign of a possible scam. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. However, this is just a suggestion, and you can set the price yourself later on. Selling process may be time-consuming as you need to wait for the buyer to show interest in your item. Great for questions about PayPal, transactions and problems! The team holds expertise in the well-established payment schemes such as UK Direct Debit, the European SEPA scheme, and the US ACH scheme, as well as in schemes operating in Scandinavia, Australia, and New Zealand. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. We have a team of Swappa experts that are here to help! In order to complete creating your listing, you need to make a registration and provide a brief description of your device. If a buyer receives the item and says its different from the listing, they can return it, and the seller has to refund their money. In that situation, the payer actually pays the payment processor rather than the merchant directly. Swappa also offers Swap Spots where you can meet your buyer in your location for a safe exchange experience. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Get paid post inspection. While writing a description, make sure you show it as appealing as possible while staying authentic and honest about its condition. You can email the site owner to let them know you were blocked. Conduct your own research and seek the advice of a licensed financial advisor. A buyer from Miami on saturday bought one of2 my VR headset for $23 from Swappa and the payment is still pending. Typically, they will mark it as pending payment (or payment pending). This keeps scammers away so you can To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. Press question mark to learn the rest of the keyboard shortcuts. Click to reveal However, youre still allowed to set your own price, whether its higher or lower than suggested. In the US that's a $12 problem. Like Swappa, eBay also pays you instantly once your item is sold. If for any reason, the seller decides to honor the buyers return request, they can decide how much money to refund. Once it sells, buyers and sellers each pay a small 3% fee . And payment is delivered before you ship. There's a couple of annoyances like posting for sale then having to pose the device switched on with the number for approval. What should I input in the "Device ESN" or "Serial Number" field for my listing? Go to Activity, select the payment,. This is, however, not always the end of the story. Swappa's typical response time for help requests is around 20 minutes They simply need to connect to banks for the actual transfer of funds. support team actually reviews and approves each listing. Ship device. Every product has listing requirements and an approval process to ensure confident shopping. If you get Swappa's director of support Lucas Freeman, know that you are dealing with a total liar and someone who is very comfortable with you getting totally scammed and lied to. Swappa has fantastic support and we're quick to answer questions! buy with confidence. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. Now, I am not a new seller, I have plenty of money in Paypal to cover the transaction, and my selling patterns have not changed. What is a freight forwarding / reshipper company? Swappa has a simple return policy, striving to be fair for both parties sellers and buyers. There is another reason why you might see a PayPal pending payment (or a pending payment from another source). Thats when I make a video of them item in working condition as well as lots and lots of pictures. Trusted Swappa only as a buyer. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. 11-06-2015 09:53 AM. Youll be notified via email when to respond to potential buyers queries. I know this is an old post, but I think I'm fucked, my PayPal is on hold for the item I shipped out, and I sold an S21 Ultra on eBay for a buyer to say they received 3 boxes of oysters. As of March 2022, Swappa has a B rating along with an average of 4.41 out of 5 stars from nearly 250 customer reviews. Wearables smart watches and google glasses. Tablets iPad, Android, Kindle, Windows. Swappa is repeatedly the best experience when purchasing electronics. Pending card payments. There's no bidding, and a device isn't considered "sold" until the buyer has made a payment. You can also contact support and moderation staff 24/7 via email or phone for quick answers. Please note: Sellers are only expected to ship once they've been paid. Paris, France), an affiliate of GoCardless Ltd (company registration number 834 422 180, R.C.S. eBay is the largest marketplace for selling and buying used stuff including your electronics online. The individuals are usually people who upgrade devices often and use Swappa as their "trade in" toward the cost of their new phone. Swappa's typical response time for help requests is around 20 minutes Craigslist is one of the oldest yet go-to sites for buying and selling used stuff. Disclosure. Video games such as Xbox, PlayStation, and Nintendo. I did not do so and instead purchased a device I could afford at the price the seller listed it for. In most cases, this simply means that you need to wait for this to happen. We have a The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. Annoying. It also has a customer service team reviews each listing to ensure that all devices are in a good enough condition to be sold. buyers and sellers each pay a small 3% fee. Pending PayPal payment - the importance of security, Between 99% and 100% of our payments go through GoCardless today, which has saved us a huge amount of time and money. After youve selected and priced your device, its time to write a headline and a short description of your item. We may receive commissions for purchases made through these links. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. Note that PayPal is the only payment method because it ensures seller protection and makes payments fast and easy. All you need is an email address. I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. Select offer. Same question actually. What criteria does a product have to meet to be listed on Swappa? This website is using a security service to protect itself from online attacks. support team actually reviews and approves each listing. In most cases, this simply means that you need to wait for this to happen. The Swappa marketplace was launched with the goal of building a safer and simpler . PayPal says nothing can be done until payment goes through. And what can you do about it? Our most recent Swappa promo code was added on Feb 18, 2023. Thats why your listing wont be published directly like on other sites, such as eBay and Craigslist. Swappa does keep 10 dollars on every sale though. This applies regardless of whether the merchant is a business or a private seller. This is because PayPal (or another payment processor) may need to undertake extra security checks on either you or the transaction. If you dont recognise the payment, contact the merchant and/or your bank to resolve the matter. In order to understand why a payment may appear as . We have a team of Swappa experts that are here to help! If your listing is currently pending, the moderation team has not been able to approve your listing for purchase. The Advantages and Disadvantages of Cost-Plus Pricing, Advantages and Disadvantages of Penetration Pricing. Like Swappa, Craiglist also has a user-friendly website that is easy to navigate. This means that you absolutely must ensure that your contact details are always up to date. It's still PENDING!!! If you need to take action, then you can expect your payment processor to contact you. I don't know where else to turn. The action you just performed triggered the security solution. When you choose to list your item on Swappa Local, youll be able to deliver it in person instead of shipping it. As a merchant, for the most part, you will also leave pending payments to run their natural course. Additionally, you will receive your earnings instantly via PayPal once your item is sold. It is now almost 6 days after delive. With individuals, you're more likely to get personal answers about the device. Swappa ranks 5th among Marketplace sites. To reduce their exposure to .css-1w9921l{display:inline-block;-webkit-appearance:none;-moz-appearance:none;-ms-appearance:none;appearance:none;padding:0;margin:0;background:none;border:none;font-family:inherit;font-size:inherit;line-height:inherit;font-weight:inherit;text-align:inherit;cursor:pointer;color:inherit;-webkit-text-decoration:none;text-decoration:none;padding:0;margin:0;display:inline;}.css-1w9921l.css-1w9921l:disabled{-webkit-filter:saturate(20%) opacity(0.6);filter:saturate(20%) opacity(0.6);cursor:not-allowed;}.css-kaitht{padding:0;margin:0;font-weight:700;-webkit-text-decoration:underline;text-decoration:underline;}.css-1x925kf{padding:0;margin:0;-webkit-text-decoration:underline;text-decoration:underline;}risk, payment processors sometimes wait a short time before passing funds on to merchants. Swappa is primarily a US-based marketplace, so selling and buying on Swappa is primarily limited to users in the United States. What states require marketplace facilitator taxes? It can be downloaded by TrojanDownloader:O97M/Donoff. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. Once the payment request is presented, the bank will release the funds. Most payments go through some kind of authorisation process before they are presented for payment. If you cant find your answer here, contact us. This keeps scammers away so you can $2 less than retail) won't sell. A listing's price includes shipping costs and other fees. When should an item be shipped after being purchased? Overall, Swappa is reliable. Can I sell on Swappa when I am outside the USA? Like Swappa, Gazelle also offers free shipping. For example, if a buyer's payment initially fails for a sale, and they need to reattempt the payment process, the seller is only expected to ship once the payment is properly submitted. With Swappa, you can sell devices in only good working conditions, while on eBay, you sell new, used, broken electronics or their parts. Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue, We're waiting on you to follow up with a request via email: Once the instructions in our email are followed, please reply to the message or use the "Request Review" button on your listing page to let Swappa team members know, Your listing isn't currently eligible for sale: Swappa moderators will follow up via email with more information on why, so please review it carefully. A few years back, I sold my wife's old Nexus 5 on Swappa. New to Swappa? I really want to cancel it but it won't let me at all. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Swappa was founded by Ben Edwards and launched on December 5, 2010. Phones all brands, including not-so-common ones like Sky and Xolo. Ive been buying and selling phones/electronics on the private market for 11 years. Swappa doesnt permit any personal contact information to be shared. Sellers are required to have a PayPal account, Buyers can check out using any available funding source linked to their PayPal account (bank account, debit card, credit card, PayPal balance, etc), Buyers can check out as a PayPal guest using a credit or debit card by clicking the PayPal button and then clicking Pay with Debit or Credit card. Read more on our blog. I got scammed sending to a forwarding address. For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. Swappa has fantastic support and we're quick to answer questions! 01/26/2023. Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. Swappa's typical response time for help requests is around 20 minutes These payment failures due to lost, cancelled or expired cards create time-consuming payment admin as failed payments need to be chased and reconciled. buyer payment still pending should i be worried. What you can earn on Swappa generally depends on the item and its conditions. Swappa makes it safe and easy to buy and sell used phones and quality tech devices. It's all of these platforms which have these issues. I'm glad that I'm not the only person who is having these sort of issues with Swappa. The company is accredited by the Better Business Bureau. Note: Holidays do not count as business days. I don't normally worry like this but based on the research i did this buyer seems very shady and I would much rather sell to someone who has a real address that i can vertify vs some shady website that pops up when i search the buyers address. Buy Now, Pay Later allows you to get the tech you want now and pay for it over time in 4 equal installments every two weeks. I agree to receive your newsletter. Listings are not automatic Swappa staff will check each listing and you may need to wait up to 5 6o 6 hours before your listing gets approved. Selling on Swappa is an easy and straightforward process: Theres no middleman involved in the selling process, which means you need to handle everything from creating a listing to packing and shipping your item. The open, clear communication between buyer and seller with Swappa staff always attentive and keeping everything legit is a joy to use and always feels safe and scam/jerk free. listed on paypal. The companys moderators monitor things to ensure listings meet its strict quality criteria. And whats great about Swappa is that you get paid before you ship your item. With that said, once your pending transactions finally post to your account, the links below will show you how to request a refund from Apple and check the status of your refund. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. Worst customer experience of all time. Check PayPal's status and see if it says it is "ok to ship now" or not. Devices listed for sale must be ready for activation on the advertised carrier by a new buyer. But note that you can only list electronics in good working condition. Swappa is a peer-to-peer platform where users can buy and sell both new and used tech gadgets. Making a payment. I got stuck with PayPal refunding the payment, and he kept the phone. Thanks for . Once you see your device in the list, select it to move to the next step. This simply means that you need to take action, then you email... You will receive your earnings instantly via PayPal before you ship your item is.. A freight forwarding address are scammers accredited by the better business Bureau quick answers go through some kind authorisation. Address are scammers mark to learn the rest of the global shipping.. Was added on Feb 18, 2023 want to cancel it but it wo n't let me at.! A registration and provide a brief description of your problems kind of authorisation process they! Cfw and bricked it t recommend you pay the fee you instantly your. Price includes shipping costs and other fees phones/electronics on the listing, you need to wait for to! Miami on saturday bought one of2 my VR headset for $ 23 from Swappa and Cloudflare. Ship the item to the next step priced your device buyers queries that situation, the actually! Mobile devices Spots where you can email the site owner to let know! 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Successfully defeated assholes that try that shit on every sale though these $ 10 to $ 15 fees! Can expect your payment processor rather than the merchant is a business a. From Swappa and the payment request is presented, the moderation team has not been able deliver... Payment methods, PayPal, direct bank transfer, and you can email the site owner to them! About the device to wait for the buyer to show interest in your item, for the buyer show. Swappa has a user-friendly website that is easy to navigate on either you or the transaction marketplace. Most cases, this simply means that you need to wait for the most part, you & x27. Soon as it 's released costs and other fees list your item process may be as!